Privacy Policy

Last Updated: January 1, 2024

At LUXE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. **Personal Information:** - Name and contact details (email address, phone number, shipping address) - Payment information (credit card numbers, billing address) - Account credentials (username, password) - Communication preferences **Automatically Collected Information:** - Device information (IP address, browser type, operating system) - Usage data (pages visited, time spent on site, click patterns) - Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including: - **Processing Orders:** To fulfill your purchases, process payments, and deliver products - **Customer Service:** To respond to your inquiries and provide support - **Personalization:** To customize your shopping experience and recommend products - **Marketing:** To send promotional emails and newsletters (with your consent) - **Analytics:** To analyze usage patterns and improve our website - **Security:** To protect against fraud and unauthorized access - **Legal Compliance:** To comply with applicable laws and regulations

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with: - **Service Providers:** Companies that help us operate our business (payment processors, shipping carriers, email services) - **Business Partners:** Trusted partners who assist in providing services to you - **Legal Requirements:** When required by law or to protect our rights - **Business Transfers:** In connection with a merger, acquisition, or sale of assets All third parties are contractually obligated to protect your information and use it only for specified purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. **Security Measures Include:** - SSL/TLS encryption for data transmission - Secure payment processing through certified providers - Regular security assessments and updates - Employee training on data protection - Access controls and authentication systems While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. **Types of Cookies:** - **Essential Cookies:** Required for basic website functionality - **Analytics Cookies:** Help us understand how visitors use our site - **Marketing Cookies:** Used to deliver personalized advertisements - **Preference Cookies:** Remember your settings and preferences You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Your Rights and Choices

You have certain rights regarding your personal information: - **Access:** Request a copy of your personal data - **Correction:** Update or correct inaccurate information - **Deletion:** Request deletion of your personal data - **Opt-Out:** Unsubscribe from marketing communications - **Data Portability:** Receive your data in a portable format - **Restriction:** Limit how we process your information To exercise these rights, please contact us at privacy@luxe.com.

7. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: **LUXE Customer Privacy** Email: privacy@luxe.com Phone: 1-800-LUXE-HELP Address: 123 Fashion Avenue, New York, NY 10001 For EU residents, you may also contact our Data Protection Officer at dpo@luxe.com.

By using our website, you acknowledge that you have read and understood this Privacy Policy.